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This CPD module explains why leadership is important and describes the attributes of a good leader
17 May 2016
How do you prepare for the process of change?
05 May 2016
How do you keep your business going strong when undergoing periods of change?
04 Apr 2016
The recruitment process is one of vital importance to any business, how do you go about it?
02 Mar 2016
Be clear about the standards you expect from your team, and deal with any problems promptly
04 Feb 2016
What is your business plan for 2016?
06 Jan 2016
How can the quality of the service you offer be improved upon?
08 Dec 2015
There are many challenges for effective listening in the pharmacy workplace that reduce the ability to listen effectively.
26 Nov 2015
Learning from reflection is key to personal development. So how can you analyse your performance?
05 Nov 2015
The pressure you face today in community pharmacy is probably more than ever before
Improved product knowledge and communication skills will lead to better outcomes in patient consultations
04 Nov 2015
The management of long-term conditions is a major burden for healthcare, so how do you create services for your patients who are suffering from long-term conditions?
03 Nov 2015
What is the best way to reduce the chance of dispensing errors?
Business training has been crucial to the story of the successful family-run Day Lewis business
02 Nov 2015
Understanding the risks you potentially face in a pharmacy
27 Oct 2015
The whole pharmacy team needs to be involved in preparations for GPhC inspection. So what can you do to make sure everyones up to scratch?
