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Tips and advice on managing your business.
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Beat your competitors: valuable rules for improving customer service
25 Mar 2022
Be able to apply an entrepreneurial perspective to business problems and challenges with this CPD module.
16 Jul 2021
Put a premium on communication skills with this CPD module.
14 Jul 2021
Consider how you can engage with your staff to enhance productivity and results.
It's important that patients and potential customers understand the breadth of what your pharmacy offers, find out more.
Take a look at some core concepts and skills and introduce a model that will help you build trust.
13 Jul 2021
Pharmacies have seen massive change in 2020, discover the tools to manage change with this module.
Get organised and stay organised when managing change successfully.
Information technology has proved to be a great enabler during the coronavirus pandemic. Now the falling cost of robotics and the use of ‘big data’ looks set to change the face of pharmacy practice.
12 Mar 2021
Change is a constant, even discounting the exceptional times we are living through in 2020. How do you manage?
22 Oct 2020
Most complaints can be resolved quickly; some may even hold lessons that can lead to improved service.
Obesity has been moving up the Government’s agenda in recent years, but the UK population is still piling on the pounds.
13 Oct 2020
The Covid-19 outbreak has provided cover for less desirable activity, learn how to keep your pharmacy safe.
20 Jul 2020
Like much else, coronavirus has changed how the statutory sick pay regime is administered, as well as the level of coverage.
08 Jul 2020
The mechanics of hub and spoke remain concerning for many, but the automation behind it has proven its worth for pharmacies of all sizes during the pandemic.
Find out why community pharmacy should be at the forefront of the emerging self care revolution.
23 Jun 2020
