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Business environment

Build a positive workplace.

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Management problem solving

Do you delegate responsibly?

Delegation is a critical leadership skill, yet so many managers fail to delegate responsibly.

18 Jun 2020 , 5 Min Module

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Business environment

Creating inspiring leadership

Leadership is no longer the preserve of the few – it is an essential role in business that can be learned by those at all levels to use in a range of different situations.

16 Jun 2020 , 4 Min Module

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Business environment

Knowing me, knowing you

What makes one pharmacy different from others? Understanding consumer loyalty can help, and a net promoter score is one way to measure it 

05 Feb 2019 , 2 Min Article

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Business environment

There's money on the table worth £73,800 - grab it

The size of the potential opportunity outside of dispensing could surprise you, suggests Retail Performance Specialists

 

06 Apr 2017 , 3 Min Article

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Business environment

Presenting with impact

Practical tips for giving impressive presentations.

31 May 2016 , 900 Min Module

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Business environment

Negotiation skills

Use negotiation techniques to help to achieve your objectives.

31 May 2016 , 900 Min Module

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Business environment

Developing leadership skills

This CPD module explains why leadership is important and describes the attributes of a good leader

17 May 2016 , 900 Min Module

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Business environment

Your business plan for the year ahead

What is your business plan for 2016?

06 Jan 2016 , 900 Min Module

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Business environment

Is it time to reconsider care home business?

Working with care homes will have advantages and disadvantages for pharmacy. Where does the balance lie?

30 Oct 2015 , 3 Min Article

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Business environment

Decide on a plan of action for your pharmacy

Pharmacies need a plan of action in place in order to improve their business

30 Oct 2015 , 1 Min Article

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Business environment

Build your pharmacy around your patients

How highly does your pharmacy value its patients? Do you truely offer patient-centred care? 

02 Oct 2015 , 900 Min Module

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Financial Management & Funding

Cost control for pharmacy

Keep profit on track by actively controlling business costs

29 Sep 2015 , 900 Min Module

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Business environment

Understanding the future

An educated view on future developments helps you to plan your direction today

07 Aug 2015 , 900 Min Module

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Business environment

Entrepreneurship

Entrepreneurial skills can be useful across all areas of a pharmacy business.

07 Aug 2015 , 900 Min Module

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Business environment

Clear communication

Worried about what to say? Use this technique to help plan a key conversation

06 Aug 2015 , 900 Min Module

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Business environment

Pharmacy trials webcam link with patients

A pharmacy in Scotland is trialling a robotic kiosk that allows users in rural areas to communicate with pharmacists remotely 

29 Jul 2015 , 1 Min Article

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