customer care

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What is postmenopausal vaginal atrophy

Update your knowledge on this common condition, who it affects and its impacts on quality of life

10 Aug 2024

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Gina supply considerations

Recognise the contraindications and conditions that need GP referral when considering recommending Gina

07 Aug 2024

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Key Clinical Developments in 2023

This module aims to provide a concise summary of some of the important changes in community pharmacy practice during 2023.

08 Dec 2023

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Managing pain and fever in children

This single-page module will help keep you up to date on how to manage pain and fever in children.

22 Aug 2023

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Advising on cough

Watch this 2 minute video to get clear on what you can recommend for customers with coughs

23 Feb 2023

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VIAGRA CONNECT®: Key knowledge updates

Update your knowledge of erection problems with key learning updates from recent research

21 Feb 2023

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The role of nasal cleansing in protecting against colds and flu

Learning for the pharmacy team

27 Jan 2023

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Smoke free living starts with pharmacy

Understand your vital role in supporting smokers to quit with appropriate NRT recommendations.

20 Jan 2022

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Supporting customers with haemorrhoids

Learn how to help customers ease the discomfort of haemorrhoids with suitable recommendations and self-care advice

17 Sep 2021

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Advising on thrush treatment

This video looks at the distinctive benefits of different combination products and how to find the right treatment option for your customer.

23 Apr 2019

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Meeting customers' needs

Many pharmacies forget to take steps to ask customers what they want more of from the pharmacy

31 May 2016

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Customer care: an introduction

This Professional Assistant: Service Excellence module focuses on customer care 

18 May 2015

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