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There are many challenges for effective listening in the pharmacy workplace that reduce the ability to listen effectively.
26 Nov 2015
The pressure you face today in community pharmacy is probably more than ever before
05 Nov 2015
The management of long-term conditions is a major burden for healthcare, so how do you create services for your patients who are suffering from long-term conditions?
03 Nov 2015
What is the best way to reduce the chance of dispensing errors?
Business training has been crucial to the story of the successful family-run Day Lewis business
02 Nov 2015
Understanding the risks you potentially face in a pharmacy
27 Oct 2015
How highly does your pharmacy value its patients? Do you truely offer patient-centred care?
02 Oct 2015
Keep profit on track by actively controlling business costs
29 Sep 2015
Take time to assess your pharmacy sales and plan for business growth
Leaders exist at every stage of the management spectrum, from new managers to those leading an organisation.
01 Sep 2015
An educated view on future developments helps you to plan your direction today
07 Aug 2015
Entrepreneurial skills can be useful across all areas of a pharmacy business.
Worried about what to say? Use this technique to help plan a key conversation
06 Aug 2015
Change is never going to stop, but we can all learn to work with it.
Decide if your time and resources could be used more effectively
05 Aug 2015
Set out to work as a team to minimise the risk of error.
