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Tips and advice on managing your business.
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This CPD module is about delivery and review. It explains the importance of measuring and monitoring success.
14 Sep 2016
This CPD module provides an overview of working with GPs.
12 Aug 2016
This learning module considers the skills required for effective active listening in pharmacy, such as asking questions.
How can the pharmacy team make sure that the time is used to best effect?
09 Aug 2016
This CPD module is about preparing for action. It explains how to develop and put into practice a vision of your business journey.
18 Jul 2016
With the pace of life so fast, can you learn how to manage it?
04 Jul 2016
Many pharmacies forget to take steps to ask customers what they want more of from the pharmacy
31 May 2016
This looks at the process of questioning for giving advice or recommending a product
Set the right goals for your pharmacy and work towards them.
Commissioning: identify gaps in local healthcare provision
Drive through new plans with great project management skills
Practical tips for giving impressive presentations.
Build a growth strategy based on new opportunities
Beat your competitors: valuable rules for improving customer service
Get out and network: the key to growing your influence
Use negotiation techniques to help to achieve your objectives.