Business & Management

Tips and advice on managing your business.

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A business checklist

Use this to review your pharmacy business: finance, customers and operations

31 May 2016

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Managing stress

Key steps to managing stress in the pharmacy workplace

31 May 2016

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Feedback as a workplace tool

People management: How to give and receiving useful feedback. 

31 May 2016

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How can I change behaviour?

Patient consultations: techniques for changing people’s behaviour

31 May 2016

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Performance coaching

Learn the basics of performance orientated coaching.

31 May 2016

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Managing poor performance

Action must be taken to tackle an employee's poor performance

31 May 2016

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Get results through motivation

Keep the pharmacy team motivated in just a few minutes each day

31 May 2016

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A training plan for your community pharmacy

Keep pharmacy team training on track with a tailored plan

31 May 2016

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Support the personal development of staff

Look to match staff development to changing business needs

31 May 2016

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Inspiring leadership in pharmacy

Pharmacy needs inspirational leaders: this is how to become one

31 May 2016

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Managing staff absenteeism

Unauthorised absence can impact on a company and must be dealt with.

31 May 2016

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Listen, explain, plan

This learning module considers the skills of explanation and planning to best support customers during consultations.

23 May 2016

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Act now to lead change

How do you prepare for the process of change?

05 May 2016

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Preparing for change

How do you keep your business going strong when undergoing periods of change?

04 Apr 2016

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Dispensing errors: reducing the risks

Gary Choo, Numark's head of information services, explains how to minimize risks associated with dispensing errors

09 Mar 2016

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How to recruit employees

The recruitment process is one of vital importance to any business, how do you go about it?

02 Mar 2016

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